Refund Policy
At Virender Health Care, we are committed to providing high-quality healthcare services and ensuring customer satisfaction. Please review our refund policy carefully to understand the terms and conditions governing refund requests.
1. Eligibility for Refund
Refunds may be requested under the following circumstances:
- Service was not delivered as promised due to an error on our part.
- Payment was made in error or charged incorrectly.
- Customer is unable to avail of the service due to unforeseen medical reasons (subject to verification).
Refunds will not be provided for:
- Services already rendered.
- Change of mind after service commencement.
- Failure to provide the necessary information or documentation required for service completion.
2. Process for Requesting a Refund
- Contact Us: To request a refund, please reach out to our customer support team at Virenderhealthcare@gmail.com your booking details, payment receipt, and a detailed reason for the refund request.
- Review Period: Refund requests will be reviewed within 7-10 business days to determine eligibility.
- Additional Documentation: In some cases, we may request additional documents or proof to process your refund request.
3. Refund Processing
- Approval: If your refund request is approved, the refund will be processed, and a credit will be applied to your original method of payment.
- Timeline: Refunds are generally processed within 5-7 business days after approval. However, depending on your bank’s processing time, it may take additional days for the refund to reflect in your account.
- Delays: Any delays by banks or payment processors are beyond our control, and we appreciate your patience.
4. Cancellation Policy
- For Appointments & Consultations: Cancellations made at least 24 hours in advance may be eligible for a full or partial refund.
- For Subscription or Package Services: Refunds are subject to the terms specified in the respective service agreement.
5. Modifications to the Refund Policy
Virender Health Care reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage users to review our refund policy periodically.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at Virenderhealthcare@gmail.com .
Virender Health Care